Privacy Policy
Updated at 2023-10-27
FantaPil ("we," "our," or "us") is committed to protecting your privacy. This Privacy
Policy explains how your personal information is collected, used, and disclosed
by FantaPil.
This Privacy Policy applies to our application named FantaPil , and its
associated subdomains (collectively, our "Service"). By accessing or using our
Service, you signify that you have read, understood, and agree to our collection,
storage, use, and disclosure of your personal information as described in this
Privacy Policy and our Terms of Service.
Definitions and key terms
To help explain things as clearly as possible in this Privacy Policy, every time any
of these terms are referenced, are strictly defined as:
- Cookie: small amount of data generated by a website and saved by your
web browser. It is used to identify your browser, provide analytics,
remember information about you such as your language preference or
login information.
- Company: when this policy mentions “Company,” “we,” “us,” or “our,” it
refers to FantaPil that is responsible for your information under this
Privacy Policy.
- Country: where FantaPil or the owners/founders of FantaPil are based, in
this case is Italia.
- Customer: refers to the company, organization or person that signs up to
use the FantaPil Service to manage the relationships with your consumers
or service users.
- Device: any internet connected device such as a phone, tablet, computer or
any other device that can be used to visit FantaPil and use the services.
- IP address: Every device connected to the Internet is assigned a number
known as an Internet protocol (IP) address. These numbers are usually
assigned in geographic blocks. An IP address can often be used to identify
the location from which a device is connecting to the Internet.
- Personnel: refers to those individuals who are employed by FantaPil or are
under contract to perform a service on behalf of one of the parties.
-
Personal Data: any information that directly, indirectly, or in connection
with other information — including a personal identification number —
allows for the identification or identifiability of a natural person.
Service: refers to the service provided by FantaPil as described in the
relative terms (if available) and on this platform.
-
Third-party service: refers to advertisers, contest sponsors, promotional
and marketing partners, and others who provide our content or whose
products or services we think may interest you.
- You: a person or entity that is registered with FantaPil to use the Services.
What Information Do We Collect?
We collect information from you when you visit our service, register, place an
order, subscribe to our newsletter, respond to a survey or fill out a form.
Name / Username
Email Addresses
Password
How Do We Use The Information We
Collect?
Any of the information we collect from you may be used in one of the following
ways:
- To personalize your experience (your information helps us to better
respond to your individual needs)
- To improve our service (we continually strive to improve our service
offerings based on the information and feedback we receive from you)
- To improve customer service (your information helps us to more
effectively respond to your customer service requests and support needs)
- To process transactions
- To administer a contest, promotion, survey or other site feature
- To send periodic emails
When do we use customer information
from third parties?
We receive some information from the third parties when you contact us. For
example, when you submit your email address to us to show interest in
becoming our customer, we receive information from a third party that provides
automated fraud detection services to us. We also occasionally collect
information that is made publicly available on social media websites. You can
control how much of your information social media websites make public by
visiting these websites and changing your privacy settings.
Do we share the information we collect
with third parties?
We may share the information that we collect, both personal and non-personal,
with third parties such as advertisers, contest sponsors, promotional and
marketing partners, and others who provide our content or whose products or
services we think may interest you. We may also share it with our current and
future affiliated companies and business partners, and if we are involved in a
merger, asset sale or other business reorganization, we may also share or
transfer your personal and non-personal information to our successors-ininterest.
We may engage trusted third party service providers to perform functions and
provide services to us, such as hosting and maintaining our servers and our
service, database storage and management, e-mail management, storage
marketing, credit card processing, customer service and fulfilling orders for
products and services you may purchase through our service. We will likely
share your personal information, and possibly some non-personal information,
with these third parties to enable them to perform these services for us and for
you.
We may share portions of our log file data, including IP addresses, for analytics
purposes with third parties such as web analytics partners, application
developers, and ad networks. If your IP address is shared, it may be used to
estimate general location and other technographics such as connection speed,
whether you have visited the service in a shared location, and type of device
used to visit the service. They may aggregate information about our advertising
and what you see on the service and then provide auditing, research and
reporting for us and our advertisers.
We may also disclose personal and non-personal information about you to
government or law enforcement officials or private parties as we, in our sole
discretion, believe necessary or appropriate in order to respond to claims, legal
process (including subpoenas), to protect our rights and interests or those of a
third party, the safety of the public or any person, to prevent or stop any illegal,
unethical, or legally actionable activity, or to otherwise comply with applicable
court orders, laws, rules and regulations.
Where and when is information collected from customers and end users?
We will collect personal information that you submit to us. We may also receive
personal information about you from third parties as described above.
How Do We Use Your Email Address?
By submitting your email address on our service, you agree to receive emails
from us. You can cancel your participation in any of these email lists at any time
by clicking on the opt-out link or other unsubscribe option that is included in the
respective email. We only send emails to people who have authorized us to
contact them, either directly, or through a third party. We do not send unsolicited
commercial emails, because we hate spam as much as you do. By submitting
your email address, you also agree to allow us to use your email address for
customer audience targeting on sites like Facebook, where we display custom
advertising to specific people who have opted-in to receive communications
from us. Email addresses submitted only through the order processing page will
be used for the sole purpose of sending you information and updates pertaining
to your order. If, however, you have provided the same email to us through
another method, we may use it for any of the purposes stated in this Policy.
Note: If at any time you would like to unsubscribe from receiving future emails,
we include detailed unsubscribe instructions at the bottom of each email.
Could my information be transferred to
other countries?
We are incorporated in Italia. Information collected via our website, through
direct interactions with you, or from use of our help services may be transferred
from time to time to our offices or personnel, or to third parties, located
throughout the world, and may be viewed and hosted anywhere in the world,
including countries that may not have laws of general applicability regulating the
use and transfer of such data. To the fullest extent allowed by applicable law, by
using any of the above, you voluntarily consent to the trans- border transfer and
hosting of such information.
Is the information collected through
our service secure?
We take precautions to protect the security of your information. We have
physical, electronic, and managerial procedures to help safeguard, prevent
unauthorized access, maintain data security, and correctly use your information.
However, neither people nor security systems are foolproof, including encryption
systems. In addition, people can commit intentional crimes, make mistakes or
fail to follow policies. Therefore, while we use reasonable efforts to protect your
personal information, we cannot guarantee its absolute security. If applicable
law imposes any non-disclaimable duty to protect your personal information, you
agree that intentional misconduct will be the standards used to measure our
compliance with that duty.
Can I update or correct my
information?
The rights you have to request updates or corrections to the information we
collect depend on your relationship with us. Personnel may update or correct
their information as detailed in our internal company employment policies.
Customers have the right to request the restriction of certain uses and
disclosures of personally identifiable information as follows. You can contact us
in order to (1) update or correct your personally identifiable information, (2)
change your preferences with respect to communications and other information
you receive from us, or (3) delete the personally identifiable information
maintained about you on our systems (subject to the following paragraph), by
cancelling your account. Such updates, corrections, changes and deletions will
have no effect on other information that we maintain, or information that we
have provided to third parties in accordance with this Privacy Policy prior to such
update, correction, change or deletion. To protect your privacy and security, we
may take reasonable steps (such as requesting a unique password) to verify
your identity before granting you profile access or making corrections. You are
responsible for maintaining the secrecy of your unique password and account
information at all times. You should be aware that it is not technologically
possible to remove each and every record of the information you have provided
to us from our system. The need to back up our systems to protect information
from inadvertent loss means that a copy of your information may exist in a nonerasable form that will be difficult or impossible for us to locate. Promptly after
receiving your request, all personal information stored in databases we actively
use, and other readily searchable media will be updated, corrected, changed or
deleted, as appropriate, as soon as and to the extent reasonably and technically
practicable. If you are an end user and wish to update, delete, or receive any
information we have about you, you may do so by contacting the organization of
which you are a customer.
Sale of Business
We reserve the right to transfer information to a third party in the event of a sale,
merger or other transfer of all or substantially all of the assets of us or any of its
Corporate Affiliates (as defined herein), or that portion of us or any of its
Corporate Affiliates to which the Service relates, or in the event that we
discontinue our business or file a petition or have filed against us a petition in
bankruptcy, reorganization or similar proceeding, provided that the third party
agrees to adhere to the terms of this Privacy Policy.
Affiliates
We may disclose information (including personal information) about you to our
Corporate Affiliates. For purposes of this Privacy Policy, "Corporate Affiliate"
means any person or entity which directly or indirectly controls, is controlled by
or is under common control with us, whether by ownership or otherwise. Any
information relating to you that we provide to our Corporate Affiliates will be
treated by those Corporate Affiliates in accordance with the terms of this Privacy
Policy.
How Long Do We Keep Your
Information?
We keep your information only so long as we need it to provide service to you
and fulfill the purposes described in this policy. This is also the case for anyone
that we share your information with and who carries out services on our behalf.
When we no longer need to use your information and there is no need for us to
keep it to comply with our legal or regulatory obligations, we'll either remove it
from our systems or depersonalize it so that we can't identify you.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your
personal information when you place an order or enter, submit, or access your
personal information. We offer the use of a secure server. All supplied
sensitive/credit information is transmitted via Secure Socket Layer (SSL)
technology and then encrypted into our Payment gateway providers database
only to be accessible by those authorized with special access rights to such
systems, and are required to keep the information confidential. After a
transaction, your private information (credit cards, social security numbers,
financials, etc.) is never kept on file. We cannot, however, ensure or warrant the
absolute security of any information you transmit to us or guarantee that your
information on the Service may not be accessed, disclosed, altered, or destroyed
by a breach of any of our physical, technical, or managerial safeguards.
Governing Law
The laws of Italia, excluding its conflicts of law rules, shall govern this
Agreement and your use of our service. Your use of our service may also be
subject to other local, state, national, or international laws.
Your Consent
By using our service, registering an account, or making a purchase, you consent
to this Privacy Policy.
Links to Other Websites
This Privacy Policy applies only to the Services. The Services may contain links
to other websites not operated or controlled by us. We are not responsible for
the content, accuracy or opinions expressed in such websites, and such
websites are not investigated, monitored or checked for accuracy or
completeness by us. Please remember that when you use a link to go from the
Services to another website, our Privacy Policy is no longer in effect. Your
browsing and interaction on any other website, including those that have a link
on our platform, is subject to that website’s own rules and policies. Such third
parties may use their own cookies or other methods to collect information about
you.
Cookies
We use "Cookies" to identify the areas of our website that you have visited. A
Cookie is a small piece of data stored on your computer or mobile device by
your web browser. We use Cookies to personalize the Content that you see on
our website. Most web browsers can be set to disable the use of Cookies.
However, if you disable Cookies, you may not be able to access functionality on
our website correctly or at all. We never place Personally Identifiable Information
in Cookies.
Kids' Privacy
We collect information from kids under the age of 13 just to better our services.
If You are a parent or guardian and You are aware that Your child has provided
Us with Personal Data without your permission, please contact Us. If We
become aware that We have collected Personal Data from anyone under the age
of 13 without verification of parental consent, We take steps to remove that
information from our servers.
Changes To Our Privacy Policy
If we decide to change our privacy policy, we will post those changes on this
page, and/or update the Privacy Policy modification date below.
Third-Party Services
We may display, include or make available third-party content (including data,
information, applications and other products services) or provide links to thirdparty websites or services ("Third- Party Services").
You acknowledge and agree that we shall not be responsible for any Third-Party
Services, including their accuracy, completeness, timeliness, validity, copyright
compliance, legality, decency, quality or any other aspect thereof. We do not
assume and shall not have any liability or responsibility to you or any other
person or entity for any Third-Party Services.
Third-Party Services and links thereto are provided solely as a convenience to
you and you access and use them entirely at your own risk and subject to such
third parties' terms and conditions.
Tracking Technologies
Local Storage sometimes known as DOM storage, provides web apps with
methods and protocols for storing client-side data. Web storage supports
persistent data storage, similar to cookies but with a greatly enhanced capacity
and no information stored in the HTTP request header.
Information about General Data
Protection Regulation (GDPR)
We may be collecting and using information from you if you are from the
European Economic Area (EEA), and in this section of our Privacy Policy we are
going to explain exactly how and why is this data collected, and how we
maintain this data under protection from being replicated or used in the wrong
way.
What is GDPR?
GDPR is an EU-wide privacy and data protection law that regulates how EU
residents' data is protected by companies and enhances the control the EU
residents have, over their personal data.
What is personal data?
Any data that relates to an identifiable or identified individual. GDPR covers a
broad spectrum of information that could be used on its own, or in combination
with other pieces of information, to identify a person. Personal data extends
beyond a person’s name or email address. Some examples include financial
information, political opinions, genetic data, biometric data, IP addresses,
physical address, sexual orientation, and ethnicity. The Data Protection
Principles include requirements such as:
Personal data collected must be processed in a fair, legal, and transparent
way and should only be used in a way that a person would reasonably
expect.
Personal data should only be collected to fulfil a specific purpose and it
should only be used for that purpose. Organizations must specify why they
need the personal data when they collect it.
Personal data should be held no longer than necessary to fulfil its purpose.
People covered by the GDPR have the right to access their own personal
data. They can also request a copy of their data, and that their data be
updated, deleted, restricted, or moved to another organization.
Why is GDPR important?
GDPR adds some new requirements regarding how companies should protect
individuals' personal data that they collect and process. It also raises the stakes
for compliance by increasing enforcement and imposing greater fines for
breach. Beyond these facts it's simply the right thing to do. At Help Scout we
strongly believe that your data privacy is very important and we already have
solid security and privacy practices in place that go beyond the requirements of
this new regulation.
Individual Data Subject's Rights - Data
Access, Portability and Deletion
We are committed to helping our customers meet the data subject rights
requirements of GDPR. FantaPil processes or stores all personal data in fully
vetted, DPA compliant vendors. We do store all conversation and personal data
for up to 6 years unless your account is deleted. In which case, we dispose of all
data in accordance with our Terms of Service and Privacy Policy, but we will not
hold it longer than 60 days.
We are aware that if you are working with EU customers, you need to be able to
provide them with the ability to access, update, retrieve and remove personal
data. We got you! We've been set up as self service from the start and have
always given you access to your data and your customers data. Our customer
support team is here for you to answer any questions you might have about
working with the API.
California Residents
The California Consumer Privacy Act (CCPA) requires us to disclose categories
of Personal Information we collect and how we use it, the categories of sources
from whom we collect Personal Information, and the third parties with whom we
share it, which we have explained above.
We are also required to communicate information about rights California
residents have under California law. You may exercise the following rights:
Right to Know and Access. You may submit a verifiable request for
information regarding the: (1) categories of Personal Information we
collect, use, or share; (2) purposes for which categories of Personal
Information are collected or used by us; (3) categories of sources from
which we collect Personal Information; and (4) specific pieces of Personal
Information we have collected about you.
Right to Equal Service. We will not discriminate against you if you exercise
your privacy rights.
Right to Delete. You may submit a verifiable request to close your account
and we will delete Personal Information about you that we have collected.
Request that a business that sells a consumer's personal data, not sell the
consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to
exercise any of these rights, please contact us.
We do not sell the Personal Information of our users.
For more information about these rights, please contact us.
Contact Us
Don't hesitate to contact us if you have any questions.
Via Email: infofantapil@gmail.com